Using the repertory grid and laddering technique to determine the user's evaluative model of search engines

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Eliciting Mental Models

Title: Using the repertory grid and laddering technique to determine the user's evaluative model of search engines. Purpose This study explores a method for the determination of users' representations of search engines, formed during their interaction with these systems. The purpose is to determine the extent to which these elicited 'mental models' indicate the system aspects of importance to t...

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ژورنال

عنوان ژورنال: Journal of Documentation

سال: 2007

ISSN: 0022-0418

DOI: 10.1108/00220410710737213